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Professional Workshops Meet Our Presenters Schedule Community Workshops Staff Trainings Church Community Workshops What Others are Saying Home |
The following topics are designed to be educational and interactive. Our commitment at Lakeshore Educational & Counseling Services is to offer support for your educational, marketing and professional objectives. The needs of the audience will be considered when preparing each topic. Here are a few suggestions to help you select a topic that will meet your specific needs:
For a list of presenters, click here. The Seat of Change: Making the Emotional Connection Sometimes the longest journey we'll ever make is the one from our head to our heart. Fully experiencing life means fully experiencing our emotions, yet many of us invest energy in avoiding the heart of the matter resulting in unfulfilled lives, relationships and careers. The path to change requires plugging into the very source that drives motivation. Feeling is believing! Presenter: Susan Fee Circle of F.R.I.E.N.D.S. Circle of F.R.I.E.N.D.S. is a personal development program for girls ages 8-14 years designed to encourage self discovery, healthy relationships and skill building. The acronym stands for Feeling - Respect - Independence - Encouragement - Nourishment - Determination - Sisterhood. This workshop is based on the facilitator guide of the same name that includes 65 small group activities addressing five core developmental areas: positive self-image, healthy friendships, conflict resolution and communication, emotional strength and stress management. This interactive workshop will discuss how to start and run a girl's group using activities from the guide and is appropriate for private and school counselors, teachers, community and faith group leaders and camps. Presenter: Susan Fee Dealing with Difficult and High Maintenance People In our personal and professional lives, difficult people can be disruptive. Learning how to effectively cope with difficult people takes skill and stamina. This workshop identifies the common characteristics of difficult people and assists participants in developing skillful strategies for effective coping and management. This workshop helps participants feel more confident and self assured when dealing with the difficult people in their lives. Presenter: Kelsey Loushin Memory Matters Our brain is a fascinating set of systems that has the ability to record and store the experiences that are gathered throughout life. This workshop will discuss exciting research about the workings of the brain gathered during the past two decades. Professionals working in the field of aging will become acquainted with ways we learn, remember, and reasons for memory going awry. Practitioners can help improve communication, cognition, and activities of daily living through better understanding of the aging brain. Participants will gain valuable insights into brain function, memory interventions, successful aging, the impact of environment on behaviors, oral intake, cognition, and activities of daily living. Professionals will learn about recent clinical research related to the aging brain and leave with new ideas to apply this research to improve functional outcomes and promote successful aging. Presenter: Jennifer Brush The Gift of a Lifetime: Preserving Life Stories In this workshop you will learn about the importance of preserving your life stories to pass on to future generations. We will explore the different means to preserve those memories such as video biographies, audio recordings and ethical wills. You will also learn how to use the power of the internet to invite family and friends to take five minutes to record a memory for a biography. Presenter: Loretta Heindrichs Positive First Impressions: How to Establish Confidence, Competence, and Trust It takes thirty seconds to make a first impression. Whatever happens during that time sets the stage for future relationships with customers, clients, patients, and fellow employees. Negative perceptions can damage trust, disrupt teamwork, and affect the bottom line. Impressions are created not only through face-to-face communication, but also listening skills, body language, phone etiquette, e-mail, and vocabulary. We are constantly sending both intended and unintended messages about ourselves. What do your communication skills say about you? Presenter: Susan Fee Relationship Strategies: Respecting Preferences and Differences The Platinum Rule of relationships suggests that we treat people the way they desire to be treated, by respecting individual preferences and differences. We will explore this premise by identifying four common behavioral styles and how these styles impact our relationships and expectations of others. Weaknesses and strengths for each style will be identified to increase awareness and skill development in our helping relationships. Dimensions of a persons behavior will be explained and responses to stress characteristic of each behavioral style presented. Increased awareness, and learning to adapt our behavioral style to the style of others, creates a better working relationship with our clients and colleagues. Presenter: Judi Fischer Grief in the Workplace: Understanding How to Help Everyone knows a co-worker, friend or family member who has grieved the loss of a loved one. It may be difficult to know what to do or say, but others will look to us to provide understanding, answers, support and comfort. In this workshop we will explore the normal grief process as natural, normal and necessary, the tasks of mourning, examples of how grieving influences work productivity and the importance of positive and healing communication. Tools are provided to better equip you to assist others through their personal grief process. Presenter: Judi Fischer The Compassionate Caregiver When you care you give. When you give you get tired. When you get tired you need to care for yourself. Even the most loving, caring person gets tired. Caring for someone can be rewarding and at the same time exhausting. In this workshop we will look at the impact that illness has on families, the common fears experienced by those facing illness and signs that the responsibilities have become overwhelming for the caregiver. We talk about the caregivers experience and how to put the 'passion' back into the word 'compassionate.' You will learn how to be a caregiver that keeps a balance between caring for others and caring for yourself. Presenter: Judi Fischer Building a Successful Team The common phrase, "there is no 'I' in team," has defined the importance of teams in the workplace. Team success is dependent upon team members working together and relying on one another to reach desired goals. In spite of the independent nature of our occupations, we continue to depend upon others to achieve a greater goal or accomplishment. In this workshop we will explore successful team dynamics, core elements for developing successful team members and ultimately experiencing successful teams. Presenter: Kelsey Loushin Emotional Intelligence in the Workplace You have probably heard of IQ, but what about EQ? It stands for "emotional quotient." While IQ measures your intelligence, EQ is a measurement of self-awareness, how well you manage your emotions, develop relationships, employ empathy, and self-motivation. Underdeveloped emotional intelligence can result in feeling distant or out of synch with others. It affects workplace relationships, team interactions, and our ability to handle challenging situations and difficult people. Current research supports that emotional intelligence is something that can be improved. Learn how to raise your EQ with practical skills you can apply immediately. Presenter: Susan Fee Emotional Intelligence in the Workplace: Customized In-Service Staff Training When workplace teams struggle to connect, it's a waste of valuable time and resources. Communication breakdowns cannot be addressed however without understanding underlying causes. Typically, teams are comprised of very smart people - but they are underutilizing a different kind of "smart" called Emotional Intelligence (EI) which emphasizes self-awareness, managing emotions, developing relationships, employing empathy, and self-motivation. Underdeveloped emotional intelligence can result in feeling distant or out of synch with others. In this customized workshop, team members will each have the opportunity to learn more about their personal emotional intelligence and how to use it to better work with their team. A pre-workshop assessment will be conducted using the BarOn Emotional Quotient Inventory (on-line or paper and pencil). Individuals will receive a customized report, plus a team analysis. Workshop training will be designed to address team challenges and capitalize on strengths. Presenter: Susan Fee The Art of Managing Others Effectively supervising and managing others is an art. It requires balancing the needs of your staff, motivating others to reach departmental and corporate goals and communicating an overall vision. In this workshop participants will identify the qualities of an effective supervisor, barriers to positive communication, motivation techniques that empower the staff and self care strategies to avoid burnout. Skills will be explained to help motivate others to learn the art of managing others. Presenter: Susan Fee Alzheimer's Disease-What Does That Mean? This informative workshop addresses many of the misconceptions that individuals have about Alzheimer's disease. Learn about changes in care needs, memory and cognitions during the different stages of the disease process. Useful communication strategies will be presented, with tips for managing challenging behaviors. Presenter: Jennifer Brush Substance Abuse and Dependence in the Elderly Family, caregivers and professionals in the field of aging frequently ignore the issue of substance abuse and dependence. Common misconceptions and stereotypes unfortunately prevent the elderly from locating care for the disease of addiction. Elderly adults commonly misuse and combine medications, resulting in abuse and/or dependency. Through education and preventative measures, precautions can be taken to reduce the onset of abuse and subsequently the treatment for dependence. This workshop will highlight warning signs, diagnostic criteria for abuse and dependency, dangers of medication overuse, identify medications commonly misused, explore obstacles to recovery and identify resources for care. Presenter: Kelsey Loushin Team Building - Preventing and Resolving Conflict Are you on the side lines, or in the game? Is your team working together, or on opposing sides? Are team goals clearly defined and collaboration experienced? In this workshop we will consider communication and personality styles that contribute to building, or tearing down the team. Guidelines will be given to help prevent conflict as well as tips to resolve conflict, should disagreements arise. Qualities of a team player will be addressed, so everyone can become the kind of person every team wants! Presenter: Judi Fischer Improve Communication, Memory and Activities of Daily Living with Dementia Patients In this workshop you will learn about memory interventions that help people with dementia learn new information. Clinical research using Space Retrieval as a memory intervention, has demonstrated that individuals with memory impairment can be taught to remember compensatory strategies that facilitate safety and greater levels of independence. This procedural technique helps those with impaired memory and facilitates learning and retention of information. Following this workshop you will no longer believe that those with dementia cannot learn new information! Presenter: Jennifer Brush Controlling Stress Before it Controls You Stress is unavoidable, but it does not have to control you. We will learn about the accumulative effect stress has on us emotionally and physically. We will consider how to better manage stress, apply solution focused techniques to reduce stress and learn how to apply a systematic approach to problem solving. Practical help will be given to better manage the stress in your life personally and professionally, so you can live happier and healthier. Presenter: Judi Fischer Navigating the Eldercare Maze Services, products and resources are regularly changing to meet the needs of the elderly. Whether you are providing care for an elderly adult, or supervising those who do, understanding the key elements of assessment and identifying appropriate resources helps provide a continuity of care. In this workshop we will explore organizations, resources, services and products available to improve the care of the elderly. Consideration will be given to criteria which helps select the most appropriate resource to meet the needs of the elderly and their caregivers. Presenter: Kelsey Loushin The Healing Power of Journaling Journaling is a special type of writing that allows patients and clients to relive stress, feel empowered and deal with uncomfortable feelings. You don't even have to like to write to benefit. Grammar and spelling don't count! In this interactiive workshop, participants will learn several journaling techniques that will benefit all ages and situations. Presenter: Susan Fee Forget Me Not: Spiritual Care for Persons with Dementia The loss of memory and cognitive function for persons with dementia creates both an opportunity and challenge to provide relevant spiritual care. In this workshop we will consider factors contributing to withdrawal and agitation, as well as suggestions to help lower a patient's stress threshold so spiritual care may be introduced and maximized. Although not always understood, dementia patients have spiritual needs that should be respected and not forgotten. Presenter: Judi Fischer Improving Conversations with Alzheimer's Disease In this workshop you will learn how to communicate with individuals with Alzheimers disease and learn about the language strengths and impairments at each stage of the disease. Numerous tips for managing repetitive questioning and maximizing cognitive potential during activities of daily living are discussed. Presenter: Jennifer Brush Through the Tears of Grief: Helping Children, Teens and Families Everyday we touch the lives of those who have experienced grief and loss. We may be working with the children, teens, families, or the adults impacted by losses within their families. In this workshop we will consider the influence of development and age specific characteristics, disenfranchised grief, hierarchy of needs as it relates to the grief process, mental health disorders commonly associated with grief and practical ways to help children, teens and families. Presenter: Judi Fischer The Art of Managing Others Effectively supervising and managing others is an art. It requires balancing the needs of your staff, motivating others to reach departmental and corporate goals and communicating an overall vision. In this workshop participants will identify the qualities of an effective supervisor, barriers to positive communication, motivation techniques that empower the staff and self care strategies to avoid burnout. Presenter: Susan Fee Getting More From Your Day Do you know anyone who has more to do than there is time? Clients, co-workers, family members, friends, perhaps yourself? Busyness does not guarantee desired results. It is what we do with our time, not always how much we have, that makes the difference in our desired results. In this workshop you will learn about successful goal setting, better planning, areas that diminish personal effectiveness, your personal work style and effective time management to get more from your day. Presenter: Judi Fischer The Spiritual Journey of Grief When we experience a significant loss we are impacted in all areas of our life, including spiritually. We may ask God "why?" as we struggle to understand how to integrate faith into our experience. In this workshop we will identify possible answers to the questions we ask about suffering, explore common responses about faith expressed by the bereaved and explain how our view of God and our grief experience influences our spiritual journey. Presenter: Judi Fischer Grief and Depression: Understanding the Difference There is a normal process in the grief journey. There is also a time when grief becomes complicated and the healing process impaired. The normal ups and downs become deeper, more severe and frequent. What is the difference between normal grief reactions and depression? In this workshop we look at the similarities and differences between the normal grief process and clinical symptoms for depression. We will also consider characteristics for complicated grief, risk factors for depression and interventions that will enhance treatment goals to more effectively help others. Presenter: Judi Fischer The Schoolroom of Life: Helping Children and Adolescents with Grief and Loss in Schools Educators are committed to providing learning opportunities for their students to help them excel academically, learn valuable information and incorporate the disciplines of study. Sometimes we find ourselves in the schoolroom of life, where our learning takes us from books, to personal experience. During those times, children and adolescents need the adults in their lives to understand and listen about their experience of loss. What do children and adolescents want the adults in their lives to know about them? How can the school and the staff offer helpful interventions, as well as provide a supportive environment for the students? Everyday we touch the lives of those who have experienced grief and loss. Do you know what to do and what to say? Presenter: Judi Fischer Learning the Art of Self Expression Assertive expression promotes equality in human relationships and helps us to respond in a way that reduces anxiety and increases comfortable expression of our thoughts and feelings. In this workshop we explore the meaning of assertiveness, the barriers to self-expression, the difference between assertiveness and aggressiveness and how to exercise personal preferences without denying the preferences of others. Presenter: Judi Fischer You Have a Choice: When Anger Interrupts Your Life Many of the clients and residents we see experience anger as a response to their life circumstances. Anger is a normal response to the changes, disappointments and mistreatments that intersect our lives, but poorly managed anger contributes to future problems. Anger is a powerful emotion that fuels us with an external response toward growth and change, or an internal response which may lead to depression and bitterness. In this interactive workshop we consider different levels of anger, signs of hidden anger, examples of distortions that complicate a healthy response to anger and steps to help manage anger more effectively. Presenter: Judi Fischer Getting Up and Out: Practical Help for Depression Did you know that 25% of the population will experience clinically significant depression and 75% of those who have one episode will experience another? Did you know that the first episode is often triggered by stress? In this workshop we look at the symptoms of clinically significant depression, thinking patterns that lead to and maintain depression, insights for maintaining personal mental health and practical help for those who struggle with depression. Presenter: Judi Fischer Building Resiliency: Helping Others Respond to Adversity Resiliency is the ability to bounce back from adversity. Responding poorly to change can negatively impact stress levels, depressive symptoms, and emotional and physical well-being. Learn how resiliency can be improved by applying specific coping strategies such as: challenging distorted thinking, gaining perspective, developing emotional strength, managing stress, and creating an action plan. Presenter: Susan Fee When Life Changes Many of the individuals we know have experienced a life change and are in a transitional phase of their lives. Change may have intersected a person's life because of death, divorce, mental illness, health concerns, family dynamics, relocation, loss of income, change in status, to name a few. How can we help facilitate a positive adjustment to these changes? In this workshop we will discuss anticipatory grief, common losses that impact lives, the needs of those facing illness and common fears experienced when life changes. We will consider important elements for positive adjustment rather than negative responses, to help a person move toward reconciliation and purposeful living. Presenter: Judi Fischer Enhancing Family Visits Many factors influence the quality and frequency of family visits and older adults living in long term care facilities. Long term care the research has shown that family and resident satisfaction is often linked to the quality of their visits. If the older adult has a cognitive, communication, vision, or hearing impairment, interaction and conversation may be stressful or limited. This is a community workshop designed for family members and volunteers and will provide information about what to expect at a health care facility, suggested items to bring to the visit, ideas for conversation starters, and recommendations regarding bringing children. Tips for helping out of town family members stay in touch with someone in a care facility will also be provided. Presenters: Jennifer Brush and Margaret P. Calkins
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