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Lakeshore Educational & Counseling Services L.L.C. is an approved provider for professional education and development. To make your work easier, we can take care of the CEU details for your workshop. We will do the following:
  • make application for professional clock hours for your preferred audience: counselors, social workers, nurses, funeral directors, occupational therapists, physical therapists and nursing home administrators.
  • prepare certificates to be available at the conclusion of the workshop
  • provide sign-in forms specifically prepared for each discipline represented
  • prepare evaluation forms to be filled out at the conclusion of the workshop
  • maintain all records for the length of time required by the State of Ohio governing boards
  • provide a copy of the attendees for your organizational records
  • develop a program with professional clock hours consistent with the time available
  • provide handouts and learning techniques to support the material presented

If you choose to handle the CEU details, we will support your efforts and help as needed.

Presentation Topics for Professionals, Communities, Schools, Businesses and Organizations

For a list of presenters, click here.


Compassion Fatigue - Helping Caregivers Help Themselves
Caregivers give the gift of themselves everyday. Sometimes the stress of the job, life circumstances and personal challenges weigh us down. Clients often find themselves in caregiving roles and looking to us to offer lifestyle development options and techniques to manage stressful situations successfully. If we do not take care of ourselves, we will not be equipped to care well for others. This workshop offers insights to help understand and manage the stress encountered that contributes to compassion fatigue. We consider the qualities necessary for good mental health and focused strategies for managing caregiving responsibilities with a balanced personal life. As a professional you will experience a sense of renewal and commitment to be a caregiver that takes care of oneself and develop skills to help others do the same.
Presenter: Judi Fischer

Diversity in Healthcare
Understanding different cultures, religions, sexes, ages and lifestyles are essential for healthcare professionals. As our country becomes more diverse, workforces must adjust to the needs of those they serve. Participants will learn about major diversity issues represented in the United States, as well as approaches to effectively attend to issues as they relate to healthcare. Participants will define and understand the complexity of diversity, identify major cultural and religious diversity and their effects on patient care, explore communication skills essential for working with diverse populations and offer resources for improving care.
Presenter: Kelsey Loushin

Helping Skills for Professionals
It is the person we are, more than the methods we use, that communicates a willingness to listen and help. The art of listening, companioning and the power of presence all become powerful interventions to use in helping others. In this workshop we focus on skill development, methods and techniques to discover how to be helpers by using 'self' as an instrument to develop compassionate relationships, communicate a willingness to listen and provide an environment that invites personal growth and exploration.
Presenter: Judi Fischer

Memory Matters
The brain is a fascinating set of systems that has the ability to record and store the experiences that are gathered throughout life. This workshop will discuss exciting research about the workings of the brain gathered during the past two decades. Professionals will become acquainted with ways we learn, remember, and reasons for memory going awry. Practitioners can help improve communication, cognition, and activities of daily living through better understanding of the aging brain. Participants will gain valuable insights into brain function, memory interventions, successful aging, the impact of environment on behaviors, oral intake, cognitions, and activities of daily living. Clinical research related to the aging brain, and new ideas to apply this research to improve functional outcomes and promote successful aging, will be presented.
Presenter: Jennifer Brush

Positive First Impressions: How to Establish Confidence, Competence, and Trust
It takes thirty seconds to make a first impression. Whatever happens during that time sets the stage for future relationships with customers, clients, patients, and others we meet for the first time. Negative perceptions can damage trust, disrupt teamwork, and compromise our opportunities to assist others with expressed needs. Impressions are created not only through face-to-face communication, but also listening skills, body language, phone etiquette, e-mail, and vocabulary. We are constantly sending both intended and unintended messages about our skill to make desired impressions. What do your communication skills say about you?
Presenter: Susan Fee

Preserving a Legacy of Values
An ethical will, sometimes called a legacy letter, is a non-legal document that passes down values, lessons learned and wisdom to future generations. Participants will learn why, when and how their clients can create a personal legacy while promoting wellness, using reminiscence and life review. Additional methods will be presented for adults to use to help strengthen intergenerational ties by sharing personal history and family stories.
Presenter: Loretta Heindrichs

The Ohio Nurse Practice Act and What You Need to Know
Information on the nurse practice act and the Ohio Board of Nursing will be presented in a simple and easy to understand approach. The scope of nursing practice for the RN and LPN will be discussed, with Standards of Nursing Practice highlighted. The due process as it relates to the discipline of the nurse's license will be explained along with potential offenses. This presentation meets the Category A one hour continuing education on the law as required by the Ohio Board of Nursing (CE credit designed for nurses only).
Presenter: Denise Crowther

Controlling Stress Before it Controls You
Stress is often experienced by those who are seeking help from professionals. Stress responses resulting from physical and mental health concerns, family disruptions, life transitions and other life circumstances are common. Stress is unavoidable, but it does not have to control us. We will learn about the accumulative effect stress has on us emotionally and physically. We will consider how to better manage stress, apply solution focused techniques to reduce stress and learn how to apply a systematic approach to problem solving. Practical help will be given to better manage stress personally and professionally, and to help others do the same!
Presenter: Judi Fischer

Dealing with Difficult and High Maintenance People
Difficult people can be disruptive in our lives. Learning how to effectively cope with difficult people takes skill and stamina. This workshop identifies common characteristics of difficult people and assists participants in developing skillful strategies and techniques for effective coping and management. Workshop participants will feel more confident and self assured when dealing with difficult people in their lives and within their work related roles.
Presenter: Kelsey Loushin

Relationship Strategies: Respecting Preferences and Differences
The Platinum Rule of relationships suggests that we treat people the way they desire to be treated, by respecting individual preferences and differences. We will explore this premise by identifying four common behavioral styles and how these styles impact relationships and expectations of others. Weaknesses and strengths for each style will be identified to increase awareness and skill development in our helping relationships. The dimensions of a person's behavior will be explained and characteristic stress responses for each behavioral style will be presented. Increased awareness, and learning to adapt our behavioral style to the style of others, creates a better working relationship with our clients and colleagues.
Presenter: Judi Fischer

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The Schoolroom of Life: Helping Children and Adolescents with Grief and Loss in Schools
Educators are committed to providing learning opportunities for their students to help them excel academically, learn valuable information and incorporate the disciplines of study. Sometimes we find ourselves in the schoolroom of life, where our learning takes us from books, to personal experience. During those times, children and adolescents need the adults in their lives to understand and listen about their experience of loss. What do children and adolescents want the adults in their lives to know about them? How can the school and the staff offer helpful interventions, as well as provide a supportive environment for the students? Everyday we touch the lives of those who have experienced grief and loss. Do you know what to do and what to say?
Presenter: Judi Fischer

Emotional Intelligence in the Workplace
You have probably heard of IQ, but what about EQ? It stands for "emotional quotient." While IQ measures your intelligence, EQ is a measurement of self-awareness, how well emotions are managed, aptitude for developing relationships, employing empathy, and self-motivation. Underdeveloped emotional intelligence can result in feeling distant or out of synch with others. It affects workplace relationships, team interactions, and our ability to handle challenging situations and difficult people. Current research supports that emotional intelligence is something which can be improved. Learn how to raise EQ's with practical skills and interventions that can be applied immediately.
Presenter: Susan Fee

Mending Broken Relationships
Personal amd professional relationships create challenges for us everyday. Ineffective coping skills result in anger, resentment and conflict that can significantly impact other areas of life. This workshop will explore the causes of relationship damage both personally and professionally and discuss the impact broken relationships have on areas of our lives. Participants will learn effective new skills for repairing and restoring relationships.
Presenter: Kelsey Loushin

Legal Regulation of Nursing Practice in Ohio
With the continuing challenges and changes in health care, it is important that nurses and dialysis technicians stay current with the law regulating their practice. This workshop meets the 1 hour continuing education requirement by the Ohio Board of Nursing for content on the law and rules regulating practice. Selected sections of the law and rules regarding scope of practice, delegation and discipline are reviewed. Discussion also includes limits on the jurisdiction of the Board (CE designed for nurses only).
Presenter: Carol Roe

Financial Awareness to Benefit Clients
You don?t need to be an expert in financial matters to identify when your client is in need of financial help or protection. Elderly clients may often be overwhelmed or confused with information overload. You can provide both direction and support to your clients as they seek to make important decisions. Financial awareness is a critical step in identifying all the signs of stress and disorganization, and preventing the growing epidemic of financial elder abuse. This workshop is designed to help the professional learn to recognize the signs of financial stress and confusion, and be better equipped to respond.
Presenter: Thomas Craft

Building a Successful Team
The common phrase, "there is no 'I' in team," has defined the importance of teams in the workplace. Team success is dependent upon team members working together and relying on one another to reach desired goals. In spite of the independent nature of our occupations, we continue to depend upon others to achieve a greater goal or accomplishment. In this workshop we will explore successful team dynamics, core elements for developing successful team relationships and experiencing dynamic teams that benefit clients. The presented information will also help professionals assist others more effectively when their concerns are work and team related.
Presenter: Kelsey Loushin

Ethical Practice for Professionals
Professionals have a responsibility to be ethical in practice to insure interventions that reflect a standard of excellence. In this workshop we will discuss three standards of ethical practice: Helping Relationships, Professional Responsibilities and Record Keeping. Also included will be historical perspectives regarding ethics, dual and impaired relationships, confidentiality guidelines, content for records and a systematic approach to ethical decision making. This workshop is designed to benefit all professionals and will satisfy the three hour requirement established by the Counselor & Social Worker Board for license renewal. All three areas may be covered for a three hour workshop, or one hour workshops highlighting each area separately.
Presenter: Judi Fischer

Alzheimer's Disease-What Does That Mean?
This informative workshop addresses many of the misconceptions that individuals have about Alzheimer's disease. Learn about changes in care needs, memory and cognitions during the different stages of the disease process. Useful communication strategies will be presented, with tips for managing challenging behaviors.
Presenter: Jennifer Brush

Team Building: Preventing and Resolving Conflict
Are you on the side lines, or in the game? Is the team working together, or on opposing sides? Are team goals clearly defined and collaboration experienced? In this workshop we will consider communication and personality styles that contribute to building, or tearing down the team. Guidelines will be given to help prevent conflict as well as tips to resolve conflict, should disagreements arise. Qualities of a team player will be addressed with a focus upon skill development, values and behaviors.
Presenter: Judi Fischer

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Table for One: Picking up the Pieces after the Loss of a Loved One
We are never prepared for the death of a loved one, even when that death comes after a long and serious illness. When the loss is sudden and unexpected, the shock can be overwhelming. As a person struggles to go on with life, they are faced with many important financial questions and decisions. Confusion and anxiety become overwhelming to the survivor unable to deal with, or unfamiliar, with financial matters. This workshop will identify issues that must be immediately addressed after death, and those decisions which should be delayed. We will also look at the tax and financial impact faced by the surviving spouse, children or other family members.
Presenter: Thomas Craft

Ethics of the Profession and the Professional
Professional ethics is not just about what we do, but it is also about who we are. In this workshop we will consider common ethical concerns, managing healthy boundaries, ethical relativism and fixed rules, issues of abuse including statistical information and research regarding elder abuse, positive communication and ethical decision making. Professional wellness, values, welfare of clients and policies for decision making will be emphasized. This workshop is designed to benefit Counselors and Social Workers with their three hour requirement for license renewal, as well as other professionals desiring to be ethical in their decision making and conduct.
Presenter: Judi Fischer

Improve Communication, Memory and Activities of Daily Living with Dementia Patients
In this workshop you will learn about memory interventions that help people with dementia learn new information. Clinical research using Space Retrieval as a memory intervention, has demonstrated that individuals with memory impairment can be taught to remember compensatory strategies that facilitate safety and greater levels of independence. This procedural technique helps those with impaired memory and facilitates learning and retention of information. Following this workshop you will no longer believe that those with dementia cannot learn new information!
Presenter: Jennifer Brush

The Skilled Helper: Understanding Grief and Loss
A skilled helper demonstrates the ability to listen and walk alongside others through the difficult experiences of life. This is not possible until we have a good understanding of grief and loss. In this workshop an overview of the grief process will be presented including common phases, influential factors, types of losses and signs of complicated grief. This workshop will also sharpen your helping skills and increase your capacity for compassionate relationships.
Presenter: Judi Fischer

The Spiritual Journey of Grief
When a person experiences a significant loss they are impacted in all areas of life, including spiritually. A person may ask God "why?" as they struggle to understand how to integrate faith into their experience. In this workshop we will identify possible answers to the questions asked about suffering, explore common responses about faith expressed by the bereaved and explain how a person's view of God and grief experience influences one's spiritual journey.
Presenter: Judi Fischer

Establishing and Maintaining Professional Boundaries
Professional boundaries act in the best interest of the client/patient by helping to define our relationships and expectations of service. However, as professional demands increase, our roles can become unclear. If the lines begin to blur between healthy and unhealthy boundaries, everyone suffers. In this interactive workshop, participants will explore their professional roles, learn how to maintain healthy boundaries, and discuss ways to communicate expectations to others.
Presenter: Susan Fee

Professional Codes of Ethics and Patient's Rights
This workshop looks at the underlying ethical principles for various professional codes of ethics: social work, nursing, medicine, nursing home administrators and dieticians. Commonalities and differences within the codes will be explored and the evolution of patient's rights discussed. Understanding the legal basis in Ohio for informed consent and advanced directives will help the professional be more equipped in their caring roles. This workshop is designed to benefit Counselors and Social Workers with their three hour Ethics requirement for license renewal, as well as other professionals.
Presenter: Carol Roe

The Amazing Brain
Have you ever wondered why someone can remember every detail of an event far in his past, yet can't remember what he had for lunch? Our brain is a fascinating set of systems that has the ability to record and store the experiences that are gathered throughout life. This workshop will discuss the exciting research about the workings of the brain that has been accomplished during the past two decades. Professionals that work in the field of aging will become acquainted with how we learn, remember, and what may cause memory to go awry.
Presenter: Jennifer Brush

Legal Issues Related to Patient Care
This workshop will discuss the planning necessary to be certain a person's wishes are carried out in the event of deteriorating health, disability and death. What are the documents essential for every estate plan? Do you know the legal issues related to patient care, guardianship and what is needed to authorize someone to make financial and healthcare decisions? Come with your legal questions and we will discuss your concerns related to patient care.
Presenter: Gayle Reeves

Through the Tears of Grief: Helping Children, Teens and Families
Everyday we touch the lives of those who have experienced grief and loss. We may be working with the children, teens, families, or the adults impacted by losses within their families. In this workshop we will consider the influence of development and age specific characteristics, disenfranchised grief, hierarchy of needs as it relates to the grief process, mental health concerns commonly associated with grief and practical ways to help children, teens and families.
Presenter: Judi Fischer

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When Life Changes
Many of the individuals we are privileged to work with have experienced a change and are in a transitional phase of their lives. Change may have intersected a person's life because of death, divorce, mental illness, health concerns, family dynamics, relocation, loss of income, change in status, to name a few. How can we help facilitate a positive adjustment to these changes? In this workshop we will explore therapeutic interventions, healthy coping techniques and key indicators to help someone move toward reconciliation, adjustment and purposeful living.
Presenter: Judi Fischer

Preparing for Death: Helping Children, Adolescents, Adults and Families
Death is a difficult subject for most people to talk about. We avoid discussing it and then illness and tragedies intersect our lives. Is there a way to prepare in advance for death before the need arises? In this workshop we will discuss the family as a system, patient needs, guidelines for communication, the grief process and practical preparations for death.
Presenter: Judi Fischer

Getting More From Your Day
Do you know anyone who has more to do than there is time? Clients, co-workers, family members, friends, perhaps yourself? What are the desired changes expressed by those entrusted to your care and how do we help others experience these changes? Busyness does not guarantee desired results. It is what we do with our time, not always how much we have, that makes the difference in the outcome. In this workshop we will consider skill development as it relates to successful goal setting, better planning, areas that diminish effectiveness, personal work styles and effective time management to get more from your day.
Presenter: Judi Fischer

The Benefits of Spiritual Connectedness
Research overwhelmingly supports a positive correlation between spirituality and better mental and physical health. If the body of research supports a relationship between health and spirituality, then why is it a subject that is often not discussed? It has been said, "To ignore religious beliefs of a patient or resident, is to ignore the person." In this workshop we will consider the whole person as we examine supportive data, religious diversity, pain and suffering, ethical considerations and helping others feel spiritually connected.
Presenter: Judi Fischer

Substance Abuse and Dependence in the Elderly
Family, caregivers and professionals in the field of aging frequently ignore the issue of substance abuse and dependence. Common misconceptions and stereotypes unfortunately prevent the elderly from locating care for the disease of addiction. Elderly adults commonly misuse and combine medications, resulting in abuse and/or dependency. Through education and preventative measures, precautions can be taken to reduce the onset of abuse and subsequently the treatment for dependence. This workshop will highlight warning signs, diagnostic criteria for abuse and dependency, dangers of medication overuse, identify medications commonly misused, explore obstacles to recovery and identify resources for care.
Presenter: Kelsey Loushin

The Seasons of Grief
The emotional seasons of our life bring with them coldness and barrenness, as well as new life and hope for a better day. People are different, so they will grieve differently. We will explore common reactions and phases in the grief process, contributing factors that influence how a person grieves, as well as insights to better understand the needs and characteristics that define the grief process. In this workshop we look at the seasons of grief through the lens of understanding, acknowledgement, acceptance and the promise of a meaningful season of life waiting to emerge.
Presenter: Judi Fischer

Improving Conversations with Alzheimer's Disease
In this workshop you will learn how to communicate with individuals with Alzheimer's disease and learn about the language strengths and impairments at each stage of the disease. Numerous tips for managing repetitive questioning and maximizing cognitive potential during activities of daily living are discussed.
Presenter: Jennifer Brush

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Grief in the Workplace: Understanding How to Help
Everyone knows a co-worker, friend or family member who has grieved the loss of a loved one. It may be difficult to know what to do or say, but others will look to us to provide understanding, answers, support and comfort. In this workshop we will explore the normal grief process as natural, normal and necessary, the tasks of mourning, examples of how grieving influences work productivity and the importance of positive and healing communication. Tools are provided to better equip you to assist others through their personal grief process.
Presenter: Judi Fischer

Prayer and the Elderly: An Integrative Approach to Healthcare
An integrated approach to healthcare includes sensitivity to the physical, emotional, intellectual and spiritual needs of those entrusted to our care. As these interdependent areas interact with each other, a collaboration of professionals can enhance and support options to treat the whole person. How can prayer enhance overall health and healing? In this workshop we consider how prayer and the elderly link together to provide comfort, hope and guidance.
Presenter: Judi Fischer

Helping Families Facilitate Discussion
One of the difficulties families face as a loved one's health deteriorates is making the right decision. This workshop will provide information that can be used to assist families when beginning these uncomfortable discussions. Topics will include moving out of the family home, dementia diagnosis, nursing home placement and end of life decisions. Ideas will be offered to help facilitate positive and productive discussions as you work with families.
Presenter: Gayle Reeves

Grief and Depression: Understanding the Difference
There is a normal process in the grief journey. There is also a time when grief becomes complicated and the healing process impaired. The normal ups and downs become deeper, more severe and frequent. What is the difference between normal grief reactions and depression? In this workshop we will look at the similarities and differences between the normal grief process and clinical symptoms for depression. We will also consider characteristics for complicated grief, risk factors for depression and interventions that enhance treatment goals to more effectively help others.
Presenter: Judi Fischer

Learning the Art of Self Expression
Assertive expression promotes equality in human relationships and helps us to respond in a way that reduces anxiety and increases comfortable expression of thoughts and feelings. In this workshop we explore the meaning of assertiveness, the barriers to self-expression, the difference between assertiveness and aggressiveness and how to exercise personal preferences without denying the preferences of others.
Presenter: Judi Fischer

You Have a Choice: When Anger Interrupts Your Life
Many of the clients, patients and residents we see experience anger as a response to their life circumstances. Anger is a normal response to the changes, disappointments and mistreatments that intersect lives, but poorly managed anger contributes to future problems. Anger is a powerful emotion that fuels us with an external response toward growth and change, or an internal response which may lead to depression and bitterness. In this interactive workshop we consider different levels of anger, signs of hidden anger, examples of distortions that complicate a healthy response to anger and steps to help manage anger more effectively.
Presenter: Judi Fischer

ADHD & Substance Abuse Disorders: The Relationship & New Treatment Strategies
Attention-Deficit/Hyperactivity Disorder (ADHD) and Substance Abuse Disorders (SADs) create challenges for clients/patients/family members and professionals. Clients diagnosed with both disorders may not understand the correlation between the disorders and fail to receive treatment for both. Effective treatment and management can be promoted when there is increased understanding for both disorders. Participants in this workshop will be able to discuss the epidemiology and characteristics of ADHD across the lifespan, recognize the implications of co-occurring ADHD and SADs, understand current findings regarding illicit stimulant use and prescription drug diversion and explore appropriate treatment strategies for ADHD within the SAD population.
Presenter: Kelsey Loushin

Facilitator Training
Many professionals are discovering that group work can be a therapeutic intervention that provides a social environment to facilitate understanding and change, as well as an intervention that reduces staff time and resources. Groups can provide a safe place to learn, interact with others and be oneself. A gifted facilitator helps to make the group experience a positive opportunity for increased awareness and personal growth. In this workshop you will learn about the goals for group work, the dynamics within the group and creating a safe place for invited sharing. A trained facilitator can make a difference in the lives of others!
Presenter: Judi Fischer

What Healthcare Professionals Should Know about Swallowing Difficulties
This workshop is designed for those who work with adults with eating and swallowing difficulties. Anatomical structures involved in the swallowing process will be presented, as well as signs and symptoms of dysphagia. Gain practical information about diet consistencies, compensatory techniques, and environmental modifications. Leave with ideas for staff, patients, and family education for both the institutional and home setting.
Presenter: Jennifer Brush

Softening the Blow: Communicating a Healthcare Crisis
When an individual experiences a healthcare crisis, the family and caregivers can create challenges for the direct care professional who is managing the planning process. An understanding of common reactions/responses to medical emergencies will help the focus remain on effective planning, so the professional can assist the family/caregiver to cope and make supportive decisions. This workshop will educate professionals about stages of reaction and how to develop responses to promote effective management of the patient's long-term care needs.
Presenter: Kelsey Loushin

Strengths-Based Career Management
Are you happy, energized, and highly productive in your career? If not, there's a good chance you've been overlooking your greatest strengths. The key to career success and fulfillment is capitalizing on your strengths and managing around your weaknesses. Learn how to discover, develop, and play to your unique strengths through appreciative inquiry and why it's a waste of time to try and be "well-rounded."
Presenter: Susan Fee

Getting Up and Out: Practical Help for Depression
Did you know that 25% of the population will experience clinically significant depression and 75% of those who have one episode will experience another? Did you know that the first episode is often triggered by stress? In this workshop we look at the symptoms for clinical depression, thinking patterns that lead to and maintain depression, insights for maintaining good mental health and practical help for those who struggle with depression.
Presenter: Judi Fischer

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Building Resiliency: Helping Others Respond to Adversity
Resiliency is the ability to bounce back from adversity. Responding poorly to change can negatively impact stress levels, depressive symptoms, and emotional and physical well-being. Learn how resiliency can be improved by applying specific coping strategies such as: challenging distorted thinking, gaining perspective, developing emotional strength, managing stress, and creating an action plan.
Presenter: Susan Fee

The Healing Power of Journaling
Journaling is a special type of writing that allows patients and clients relieve stress, feel empowered and deal with uncomfortable feelings. You don't even have to like writing to benefit - grammar and spelling don't count! In this interactive workshop, participants will learn several journaling techniques that benefit all ages and situations.
Presenter: Susan Fee

Retirement Readines: Retire or Rewire?
Most agree the 3rd phase of life should be the reward for major life challenges we have completed. Our accomplishments should be rewarded by sitting back and kicking up our heels. In spite of this theory the unprepared commonly become unfulfilled, returning to the workforce feeling disappointed and bored. In this workshop we will explore the key components for a fulfilling, rewarding 3rd stage of life. Design and process retirement strategies for leisure, recreation, housing, socialization, spirituality, volunteerism, and yes, even explore a new career!
Presenter: Kelsey Loushin

The Use of Medicare and Medicaid in Long-Term Care
This workshop describes what constitutes long-term care and the sources of payment for the care. Participants will be provided an overview of the basic eligibility requirements for the Medicare and Medicaid programs, as they relate to long-term care. An update on how the State of Ohio is implementing the changes to the Medicaid rules will also be provided. This information will help discharge planners and others work effectively with families facing long-term care issues for a loved one.
Presenter: Gayle Reeves

Conversations with Difficult People
As much as we would like to avoid them, difficult people find a way into our lives! Whether they are patients, clients, family members or co-workers, it's important to know how to approach conversations. Find out when to speak up and when to stay silent, how to diffuse anger and a simple format for presenting your ideas.
Presenter: Susan Fee

Forget Me Not: Spiritual Care for Persons with Dementia
The loss of memory and cognitive function for persons with dementia creates both an opportunity and challenge to provide relevant spiritual care. In this workshop we will consider factors contributing to withdrawal and agitation, as well as suggestions to help lower a patient's stress threshold so spiritual care may be introduced and maximized. Although not always understood, dementia patients have spiritual needs that should be respected and not forgotten.
Presenter: Judi Fischer

Borderline Personality Disorders and Chemical Dependency
Borderline Personality Disorders present challenges for healthcare professionals attempting to engage patients in the long-term management of their mental heath disorder. Patients who also abuse alcohol and other drugs, and are diagnosed as chemically dependent, require the professional to understand and implement treatment strategies for both illnesses. This workshop will highlight diagnostic characteristics of this dual diagnosis, explore the common obstacles for treatment and provide concrete strategies for recovery from both illnesses.
Presenter: Kelsey Loushin

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Ethics and Principles for Helping Professionals
In this workshop we will clarify helping roles and licensure laws designed to protect the recipient of services. Vulnerability to liability claims, and the role of the governing boards when a violation is investigated, will be explained. Case studies will be presented to increase awareness regarding professional conduct and standard of care. This workshop will satisfy the 3 hour ethics requirement established by the Counselor, Social Worker and Marriage and Family Therapist Board and will benefit all professionals who desire to be ethical in their helping professions.
Presenter: Judi Fischer

Understanding Obesity: Improving our Relationship with Food
It is never too late to introduce healthy eating and a healthy lifestyle to promote a healthier life for our patients, their family members and caregivers. Healthcare professionals are also not immune to the ravages of obesity. Our professional choices are often sedentary in addition to choosing food that is quickly available, yet not healthy. Understanding the impact obesity has on our physical and mental health is critical to reducing the risk of chronic illness, which creates more demands on our patients and the healthcare system. This workshop will thoroughly explore the impact poor eating and poor lifestyle choices have on our patients, along with simple strategies to help patients, families and caregivers.
Presenter: Kelsey Loushin

Clinical Supervision that Benefits Clients
The clinical supervisor has a professional responsibility to the supervisee and the clients of the supervisee. How can we effectively supervise to enhance learning, professional growth and ultimately see benefits for clients? In this workshop we will discuss common struggles of the supervisee, challenges experienced by the supervisor, ethical standards and conduct, the dynamics of change, qualities of a skilled helper and establishing an alliance that both strengthens the supervisory relationship and benefits clients.
Presenter: Judi Fischer

Defusing the Angry Patient
Anger is a natural human emotion; however when a patient experiences anger their reactions can create stress for the healthcare professional who is managing their care. To reduce the impact the professional needs to understand the cause of the anger, the type of anger being expressed and strategies for defusing anger. Understanding the impact of self anger, and learning coping strategies, is necessary to improve outcomes for professionals and patients.
Presenter: Kelsey Loushin

Balancing Work and Care-giving: Effective Management of the Sandwich Generation
This workshop will assist healthcare professionals understand roles and issues of care-giving, to help facilitate better communication with patients and their families. Stress management strategies will be presented for balancing work, care-giving and other life responsibilities. You will be introduced to options and resources in the community and the workplace, to help effectively manage care-giving roles.
Presenter: Kelsey Loushin

Maintaining a Positive Focus: Dealing with Workplace Negativity
Negativity can seep into the workplace over time, or overnight. Economic changes, increased workloads or difficult clients are a few examples of how negativity begins. Working in a negative environment not only drains individuals emotionally and physically, it impacts motivation, productivity and creativity. In this workshop you will learn how to challenge negative thoughts, respond to demanding co-workers, manage stress, and benefit clients by regaining a positive perspective.
Presenter: Susan Fee

Mean Girl Syndrome: Understanding and Dealing with Relational Aggression
Sticks and stones will break your bones, but for young girls, words can break your heart. It can be especially painful when those words come from a girl who used to be your best friend. Welcome to the world of mean girls where snide remarks, dirty looks, online attacks, and social isolation are used to establish social hierarchy. In this interactive workshop, participants will learn why and how relational aggression occurs, coping strategies for young girls, and addressing the issues of bullies, victims and bystanders.
Presenter: Susan Fee

The Growing Needs of the Elderly: Improving Treatment Outcomes
The eldercare maze continues to grow and expand. Understanding the process of navigating through the countless programs, services and products can appear overwhelming even to seasoned professionals in the field of aging. In addition new medical advancements, treatments and research are critical to better prepare the patient, caregivers and their family members about options for long-term care. Participants in this workshop will learn new resources, services, trends and medical advancements to improve treatment outcomes for their elderly patients.
Presenter: Kelsey Loushin

Legal and Financial Planning for Person's Living with Memory Loss
Once a person is diagnosed with memory loss be it Dementia, Alzheimer's or some other cognitive impairment, it becomes critical to get the proper legal documents in place and to plan for long-term care. This workshop will outline the legal documents necessary to plan for long-term care. This workshop will outline the documents that should be considered and will describe the purpose for each. It will discuss long-term care planning considerations, including housing and care options. Financial planning information will be provided that will consist of basic Medicaid planning and other available public benefits programs to assist with paying for housing and medical care.
Presenter: Gayle Reeves

Faith Based Counseling
Faith based counseling is a biblical approach to counseling that is based on the dynamics of belief, choices and faith. This inter-dynamic approach to helping others considers the relationship between spirituality, mind, body and health. When we understand our beliefs about self, our beliefs about others and our beliefs about God, we are equipped and empowered to make better choices. We will consider this dynamic interplay, common views of God, ethical considerations when the faith of the client differs from the faith of the professional and the power of belief to change lives!
Presenter: Judi Fischer

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Elder Abuse: A Growing Epidemic in America
Financial abuse perpetuated against the elderly in the United States is growing to epidemic proportions. In fact, the National Center on Elder Abuse reported over 293,000 financial elder abuse cases. Estimates suggest that 5 out of 6 cases are NOT being reported because many seniors are too afraid or embarrassed to admit they have been victimized. Additionally, physical abuse and neglect can often go undetected because of poor health, diminishing cognitive capabilities and fear. Anyone working with elderly adults will want to learn how to protect this vulnerable group from further harm. This workshop will discuss causes of abuse, how to identify abuse, appropriate and required interventions and preventative measures.
Presenters: Thomas H. Craft and Leneigh White

Transforming Your Spirit at Work: Creating a Caring Workplace
Our inner spirit inspires us to reach out to patients and those around us. Too often workplace stressors interfere with our ability to make a positive difference in the lives of those we serve. This workshop will teach participants how to create a caring workplace environment to promote positive interactions with everyone we encounter. Choosing to make a difference will renew a sense of purpose, and transform your spirit in the workplace!
Presenter: Kelsey Loushin

Supervision: Clinical and Leadership Development
Effective supervision will help you become a leader others will follow! In this workshop we will explain models of supervision, skills to strengthen supervisory relationships, distinct issues that arise in supervision and the role of evaluation. This workshop is designed to satisfy the Counselor, Social Worker, Marriage and Family Therapist Board's designation for training supervision, as well as benefit others in supervisory roles.
Presenter: Judi Fischer

Leadership in Healthcare: The Blind Leading the Blind?
Healthcare professionals are often promoted to managers and supervisors because they are great in their chosen profession. But where is their training in leadership? Where is their training in organizational management? Where is their training in business? How does this impact clients and our effective management of their cases? This workshop is designed to help healthcare workers understand that being a great employee doesn’t necessarily make someone a great leader. Attendees will gain useful knowledge about what makes a great leader in the healthcare industry and how to remain client centered as a strong leader.
Presenter: Bob Pontius

Humor in Healthcare: Benefits for the Caregiver and Patient
Can the use of humor help heal? Was Dr. Patch Adams on to something? This workshop is designed to help the healthcare worker understand concepts regarding humor in healthcare: Help patients feel better emotionally, reduce stress with humor and develop a unique bond between patient and caregiver. When a patient trusts a caregiver, the patient is more prone to listen attentively, be more cooperative and follow instructions. Humor in healthcare – it works for caregiver and patient!
Presenter: Bob Pontius

The professionals at Lakeshore Educational & Counseling Services are committed to compassionate care for individuals, couples and families through our counseling services for children, teens and adults. Our educational opportunities are designed to equip communities and professionals to be more effective in the workplace, as well as balanced and healthy through personal life experiences. We will help you design a program to meet your objectives and goals. Email or call us today at 440.963.0402 or 800.600.5327. We look forward to working with you!



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