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Lakeshore Educational & Counseling Services L.L.C. is an approved provider for professional education and development. To make your work easier, we can take care of the CE details for your workshop. We will do the following:
If you choose to handle the CE details, we will support your efforts and help as needed. For a list of presenters, click here. Compassion Fatigue - Helping Caregivers Help Themselves Caregivers give the gift of themselves everyday. Sometimes the stress of the job, life circumstances and personal challenges weigh us down. Clients often find themselves in caregiving roles and looking to us to offer lifestyle development options and techniques to manage stressful situations successfully. If we do not take care of ourselves, we will not be equipped to care well for others. This workshop offers insights to help understand and manage the stress encountered that contributes to compassion fatigue. We consider the qualities necessary for good mental health and focused strategies for managing caregiving responsibilities with a balanced personal life. As a professional you will experience a sense of renewal and commitment to be a caregiver that takes care of oneself and develop skills to help others do the same. Presenter: Judi Fischer Diversity in Healthcare Understanding different cultures, religions, sexes, ages and lifestyles are essential for healthcare professionals. As our country becomes more diverse, workforces must adjust to the needs of those they serve. Participants will learn about major diversity issues represented in the United States, as well as approaches to effectively attend to issues as they relate to healthcare. Participants will define and understand the complexity of diversity, identify major cultural and religious diversity and their effects on patient care, explore communication skills essential for working with diverse populations and offer resources for improving care. Presenter: Kelsey Loushin Helping Skills for Professionals It is the person we are, more than the methods we use, that communicates a willingness to listen and help. The art of listening, companioning and the power of presence all become powerful interventions to use in helping others. In this workshop we focus on skill development, methods and techniques to discover how to be helpers by using 'self' as an instrument to develop compassionate relationships, communicate a willingness to listen and provide an environment that invites personal growth and exploration. Presenter: Judi Fischer Essential EQ For the longest time, intelligence was regarded as the best determinant of success in life. Now, studies reveal our emotional awareness (EQ) might be a suitable rival to IQ. Participants will learn what Emotional Quotient theory is, and will discuss the differences between EQ and IQ. We will explore the benefits of recognizing and understanding emotions. Participants will also assess their relationship to their own emotions and learn five skills to help clients improve their EQ.` Presenter: Thomas O'Reilly Advanced EQ This workshop is a sequel to “Essential EQ.” To further develop a person’s understanding and skills of increasing their EQ, it is important to know how to apply these principles to emotionally charged situations. Participants will go deeper in learning what the five tenants of Emotional Quotient (EQ) theory look like. They will gain greater understanding into the process of determining and developing a person’s EQ through the use of assessments. Partcipants will learn specific steps and skills to help develop EQ, and apply these steps to an area of a person's EQ. Presenter: Thomas O'Reilly Facing Challenges in Relationships: What is My Ethical Duty? Clinical decision making can be difficult at times for the helping professional. Avoiding ethical pitfalls are not always possible when working with our client population. Navigating through a complex field of ethical codes and laws can prove to be a daunting task. This interactive workshop will examine ethical issues of child custody, confidentiality, professional boundaries, and responsibilities to client, as well as effective strategies to help empower professionals to formulate solutions to ethical dilemmas. Presenter: Clarissa Matthews Positive First Impressions: How to Establish Confidence, Competence, and Trust It takes thirty seconds to make a first impression. Whatever happens during that time sets the stage for future relationships with customers, clients, patients, and others we meet for the first time. Negative perceptions can damage trust, disrupt teamwork, and compromise our opportunities to assist others with expressed needs. Impressions are created not only through face-to-face communication, but also listening skills, body language, phone etiquette, e-mail, and vocabulary. We are constantly sending both intended and unintended messages about our skill to make desired impressions. What do your communication skills say about you? Presenter: Susan Fee Contributing to Dynamic Teamwork Everyone has been in groups that are dynamic and effective in meeting goals, and those that are not. A group is a collection of individuals and the quality of a group’s interaction and effectiveness depends on what each individual brings to the group. Learn four communication styles and aspects of each, with an emphasis on assertiveness and how personality types affect group interactions. Participants will learn about Emotional Intelligence, and its critical role in group dynamics and teamwork. We will consider each group member’s unique contributions as their “Currency” and how to maximize this to benefit their clients. Presenter: Thomas O'Reilly He Said, She Said: Bridging the Gap Between Gender Communication Styles Is it true that men don't listen and women repeat themselves? Do women talk too much while men don't share enough? Research suggests there are distinct differences in the way men and women communicate. These gender differences can cause conflict, misunderstandings, and negatively affect patient care. Learn the biological and social reasons behind our differences and practical ways to communicate more effectively with the opposite sex. Presenter: Susan Fee The Ohio Nurse Practice Act and What You Need to Know Information on the nurse practice act and the Ohio Board of Nursing will be presented in a simple and easy to understand approach. The scope of nursing practice for the RN and LPN will be discussed, with Standards of Nursing Practice highlighted. The due process as it relates to the discipline of the nurse's license will be explained along with potential offenses. This presentation meets the Category A one hour continuing education on the law as required by the Ohio Board of Nursing (CE credit designed for nurses only). Presenter: Denise Crowther Controlling Stress Before it Controls You Stress is often experienced by those who are seeking help from professionals. Stress responses resulting from physical and mental health concerns, family disruptions, life transitions and other life circumstances are common. Stress is unavoidable, but it does not have to control us. We will learn about the accumulative effect stress has on us emotionally and physically. We will consider how to better manage stress, apply solution focused techniques to reduce stress and learn how to apply a systematic approach to problem solving. Practical help will be given to better manage stress personally and professionally, and to help others do the same! Presenter: Judi Fischer Dealing with Difficult and High Maintenance People Difficult people can be disruptive in our lives. Learning how to effectively cope with difficult people takes skill and stamina. This workshop identifies common characteristics of difficult people and assists participants in developing skillful strategies and techniques for effective coping and management. Workshop participants will feel more confident and self assured when dealing with difficult people in their lives and within their work related roles. Presenter: Kelsey Loushin Relationship Strategies: Respecting Preferences and Differences The Platinum Rule of relationships suggests that we treat people the way they desire to be treated, by respecting individual preferences and differences. We will explore this premise by identifying four common behavioral styles and how these styles impact relationships and expectations of others. Weaknesses and strengths for each style will be identified to increase awareness and skill development in our helping relationships. The dimensions of a person's behavior will be explained and characteristic stress responses for each behavioral style will be presented. Increased awareness, and learning to adapt our behavioral style to the style of others, creates a better working relationship with our clients and colleagues. Presenter: Judi Fischer Depression in the Elderly Though some believe that depression is a normal part of aging, it is not. According to the National Institutes of Health, approximately 2 million of the 35 million elderly in the United States suffer from full blown depression. Another 5 million suffer from a lesser severity of the illness. Loss of health, mobility, independence and loved ones can enhance sadness that can last for longer than 2 weeks and can ultimately contribute to the development of depression. Knowledge about the signs and symptoms that are specific to depression in the elderly, can result in a reduction of negative effects of the illness. These effects include illness, alcohol and prescription drug abuse, and a higher mortality rate. Caregivers working with the elderly need to be aware of specific symptoms of depression in the elderly in order to best serve this population. Presenter: Amy Stringer The Schoolroom of Life: Helping Children and Adolescents with Grief and Loss in Schools Educators are committed to providing learning opportunities for their students to help them excel academically, learn valuable information and incorporate the disciplines of study. Sometimes we find ourselves in the schoolroom of life, where our learning takes us from books, to personal experience. During those times, children and adolescents need the adults in their lives to understand and listen about their experience of loss. What do children and adolescents want the adults in their lives to know about them? How can the school and the staff offer helpful interventions, as well as provide a supportive environment for the students? Everyday we touch the lives of those who have experienced grief and loss. Do you know what to do and what to say? Presenter: Judi Fischer Emotional Intelligence in the Workplace You have probably heard of IQ, but what about EQ? It stands for "emotional quotient." While IQ measures your intelligence, EQ is a measurement of self-awareness, how well emotions are managed, aptitude for developing relationships, employing empathy, and self-motivation. Underdeveloped emotional intelligence can result in feeling distant or out of synch with others. It affects workplace relationships, team interactions, and our ability to handle challenging situations and difficult people. Current research supports that emotional intelligence is something which can be improved. Learn how to raise EQ's with practical skills and interventions that can be applied immediately. Presenter: Susan Fee Mending Broken Relationships Personal amd professional relationships create challenges for us everyday. Ineffective coping skills result in anger, resentment and conflict that can significantly impact other areas of life. This workshop will explore the causes of relationship damage both personally and professionally and discuss the impact broken relationships have on areas of our lives. Participants will learn effective new skills for repairing and restoring relationships. Presenter: Kelsey Loushin Identifying and Handling Verbal/Emotional Abuse (Offered in the Columbus area) Clients and patients may be suffering from the silent pain of verbal abuse. Many people suffer from verbal abuse without showing any outward signs of violence, which makes this type of abuse difficult to identify and treat. Limited research has been conducted on the effects of verbal abuse on the victim, until the past decade. Abuse was primarily defined by the physical cycle of violence, with the absence of discussion around the detrimental effects of verbal and emotional abuse. Participants will gain an understanding of the causes, symptoms, and treatment options for victims and perpetrators of emotional and verbal abuse. Presenter: Lisa Skeens Commitment to Change We are driven by the need for change, yet we can be resistant and positive steps are not taken. How do we move from wanting changes to making changes? In this workshop we will explore theories of change, the process of change and necessary steps toward a commitment to change. Presenter: Judi Fischer Legal Regulation of Nursing Practice in Ohio With the continuing challenges and changes in health care, it is important that nurses and dialysis technicians stay current with the law regulating their practice. This workshop meets the 1 hour continuing education requirement by the Ohio Board of Nursing for content on the law and rules regulating practice. Selected sections of the law and rules regarding scope of practice, delegation and discipline are reviewed. Discussion also includes limits on the jurisdiction of the Board (CE designed for nurses only). Presenter: Carol Roe Ethics and Principles for Helping Professions In this workshop we will clarify helping roles and licensure laws designed to protect the recipient of services. Vulnerability to liability claims, and the role of the governing board when a violation is investigated, will be explained. Case studies will be presented to increase awareness regarding professional conduct and standard of care. This workshop will satisfy the 3 hour ethics requirement established by the Counselor and Social Worker Board and will benefit all professionals who desire to be ethical in their helping professions. Presenter: Judi Fischer Understanding Obesity: Improving our Relationship with Food It is never too late to introduce healthy eating and a healthy lifestyle to promote a healthier life for our patients, their family members and their caregivers. As healthcare professionals we are skilled in teaching our patients new strategies they may not yet know to improve their overall health. Healthcare professionals are also not immune to the ravages of obesity. Our professional choices are often sedentary in addition to choosing food that is quickly available yet not healthy. Understanding the impact obesity has on our physical and mental health is critical to communicate to our patients, their family members and caregivers to reduce the risk of chronic illness which creates more demand on our patients and the healthcare system. This workshop will thoroughly explore the impact poor eating and poor lifestyle choices has on our patients and will teach simple strategies to introduce to patients/families and caregivers. Presenter: Kelsey Loushin Clinical Supervision that Benefits Clients The clinical supervisor has a professional responsibility to the supervisee and the clients of the supervisee. How can we effectively supervise to enhance learning, professional growth and ultimately see benefits for clients? In this workshop we will discuss common struggles of the supervisee, challenges experienced by the supervisor, ethical standards and conduct, the dynamics of change, qualities of a skilled helper and establishing an alliance that both strengthens the supervisory relationship and benefits clients. Presenter: Judi Fischer Defusing the Angry Patient Anger is a natural human emotion; however when a patient experiences anger as a result of their medical condition, their reactions can create stress for the healthcare professional who is managing their care. To reduce the impact the professional needs to understand the cause of the anger, the type of anger being expressed and strategies for defusing anger. Learning self anger and coping strategies is also necessary to improve the outcome for both the professional and the patient. Presenter: Kelsey Loushin Mean Girl Syndrome: Understanding and Dealing with Relational Aggression Sticks and stones will break your bones, but for young girls, words can break your heart. It can be especially painful when those words come from a girl who used to be your best friend. Welcome to the world of mean girls where snide remarks, dirty looks, online attacks, and social isolation are used to establish social hierarchy. In this interactive workshop, participants will learn why and how relational aggression occurs, coping strategies for young girls, and addressing the issues of bullies, victims and bystanders. Presenter: Susan Fee The Growing Needs of the Elderly: Improving Treatment Outcomes The Eldercare maze continues to expand and diversify. Understanding the process of navigating through the countless programs, services and products can appear overwhelming even to seasoned professionals in the field of aging. In addition new medical advancements, treatments and research are critical to better prepare the patient, caregivers and their family members about options for long-term care. Participants in this workshop will learn new resources, services, trends and medical advancements to improve treatment outcomes for their elderly patients. Presenter: Kelsey Loushin Successful Treatment Planning for Clients (Offered in the Columbus area) Clinicians are required to create treatment plans that outline the goals and objectives of treatment. This workshop reviews various models to create clear goals and specific objectives so the client understands and owns their treatment plan. This workshop also demonstrates how assessment can be used as an ongoing process to monitor the efficacy of treatment goals. Presenter: Lisa Skeeens Legal and Financial Planning with Person's Living with Memory Loss Once a person is diagnosed with memory loss, be it Dementia, Alzheimer’s or some other cognitive impairment, it becomes critical to get the proper legal documents in place and to plan for long-term care. This program will outline the legal documents that should be considered and will describe the purpose for each. It will discuss long-term care planning considerations, including housing and care options. Financial planning information will be provided that will consist of basic Medicaid planning and other available public benefits programs to assist with paying for housing and medical care. Presenter: Gayle Reeves Assert Your Best Self! We have opportunities everyday to voice our opinions, or to speak up for ourselves. Clearly, some are better at this than others. Why is that? Participants will learn the four basic communication styles, and assess their own level of assertiveness. We will discuss the benefits of assertiveness, and the role of healthy boundary-setting. Participants will explore steps to help develop skills for assertive communication. Presenter: Thomas O'Reilly Stress Reduction Techniques While stress is a normal part of life, how we handle stressors either improves our quality of life or impairs it. Participants will conduct a self-assessment of life stressors, to learn how to better assist others. Different types of stressors will be defined with the causes and personal costs in our lives (physically, emotionally and mentally) explored. A range of both effective and ineffective coping skills will be identified. Participants will develop new skills to employ, to better cope with stressors. Presenter: Thomas O'Reilly The ABC's of Ethics: Fundamental Principles for Helpers Ethics is the foundation on which the therapeutic relationship is built. Ethics is a fundamental concept that lays the groundwork for an effective working alliance with clients. When helpers are equipped with skills and knowledge of the ethical codes, they are more likely to increase provision of appropriate treatment services. The goal of this workshop is to provide an overview of ACA Code of Ethics, an update on the Ohio CSWMFT Board changes, and an application of ethical principles via sample case study. Presenter: Clarissa Matthews Stress: We Create It - We Can Stop It! The power of stress to ruin our lives and damage our bodies is well documented. But negative stress can be managed. You can learn to recognize when normal day-to-day stress has crossed the line into negative territory using the Red Light Plan. In this workshop you will learn what physiological changes take place as a result of unrelenting stress. You will be presented with a number of tools to monitor and manage stress on a daily basis. Presenter: Susan Mikolic A Need for Anger? New Ways to Look at Old Patterns Anger is an emotion that people use in relationships, yet spend alot of energy hiding or denying its presence and intensity. In this workshop participants will dissect the emotion of anger by examining the sources of anger and various ways anger is expressed. We will explore how a need to use anger is developed to cope with our world. Participants will identify unhealthy and healthy ways to use anger using assessments and role-plays, as well as consider what life would be like if we learned to "take off the cloak of anger." Presenter: Thomas O'Reilly We Need to Talk: Conquering Difficult Conversations It is inevitable that difficult conversations will occur in both our professional and personal lives. Our ability to communicate difficult information to our patients and/or clients is also a critical and necessary skill. This workshop will explore essential conversational basics, identify methods to make difficult conversations productive rather than threatening, and explore strategies for applying difficult conversations to various professional and personal issues. Presenter: Kelsey Loushin Increasing Optimism Is your client’s glass half empty or half full? Optimism has little to do with circumstances and luck and more to do with choices, problem solving, and explanatory style (the way a person explains his/her story). Long-term pessimism can lead to depression and learned helplessness. Learn practical techniques and exercises to help clients turn negative thinking into optimistic opportunities. Presenter: Susan Fee Supervision in the Helping Professions Clinical supervision includes assessment of a supervisee’s skills in the delivery of services and updates to relevant ethical practices. In this workshop we will consider assessment and evaluation, professional development, management and professional responsibilities. Common challenges for the supervisor and the supervisee will be discussed to help strengthen the supervisory relationship. It is a privilege and a responsibility to be a supervisor and assist others become successful in their helping roles. Presenter: Judi Fischer Suicide and the Elderly: Warning Signs and Prevention Strategies Depression is often not recognized in the elderly. With many symptoms attributed to aging, older adults are commonly left untreated for depression and other mental health disorders. The strong relationship between depression and suicide increases risk factors for suicide among the elderly. The increase in suicide attempts and completed suicides continues to climb for the elderly. This workshop will highlight suicide risk factors in the elderly and introduce prevention and treatment strategies. Presenter: Kelsey Loushin Why Positive People Do Better in Difficult Times Why are some people more successful at coping with life’s major and minor challenges? This workshop explores how thoughts can affect one’s ability to be resilient and grow during times of adversity. The class will examine how negative thoughts can create an energy drain and how positive and negative expectations become one’s reality. You will learn how an optimistic attitude can be nurtured in people who do not come by it naturally. Activities that you can use with clients will be demonstrated. Presenter: Susan Mikolic The Art of Effective Questioning Questions are powerful communication tools. They are found in strategic plans, building relationships, and meaningful exchanges of ideas and information. Thoughtful and skillful questions can aid in connecting concepts, motivating others to action, increasing awareness and encouraging creative thought. Questions are the means to learn new information and understand what others are thinking and perceiving. Effective questioning can help us assess issues on a deeper level and find answers to difficult circumstances. In this workshop you will learn how to ‘pose’ skillful questions to enhance communication with your clients. Presenter: Kerry Tobin Ethical Practice for Professionals Professionals have a responsibility to be ethical in practice to insure interventions that reflect a standard of excellence. In this workshop we will discuss three standards of ethical practice: Helping Relationships, Professional Responsibilities and Record Keeping. Also included will be historical perspectives regarding ethics, dual and impaired relationships, confidentiality guidelines, content for records and a systematic approach to ethical decision making. This workshop is designed to benefit all professionals and will satisfy the three hour requirement established by the Counselor, Social Worker and Marriage and Family Therapist Board for license renewal. All three areas may be covered for a three hour workshop, or one hour workshops highlighting each area separately. Presenter: Judi Fischer Suicide Risk: Assessment and Care Many people know someone who has committed suicide, wishing they could have helped in some way. Participants will review the prevalence of suicide amidst a challenging economy and other factors. The levels of suicide risk will be discussed and how to assess them. We will discuss how to help a suicidal person, and also consider the challenges suicide survivors face. Presenter: Thomas O'Reilly Team Building: Preventing and Resolving Conflict Are you on the side lines, or in the game? Is the team working together, or on opposing sides? Are team goals clearly defined and collaboration experienced? In this workshop we will consider communication and personality styles that contribute to building, or tearing down the team. Guidelines will be given to help prevent conflict as well as tips to resolve conflict, should disagreements arise. Qualities of a team player will be addressed with a focus upon skill development, values and behaviors. Presenter: Judi Fischer Psych Meds 101 Come and learn about psychiatric medications that are commonly prescribed for mood and psychotic disorders. Classifications, side effects and contraindications will be discussed. This workshop will provide information and address questions, to help you be more effective as you care for patients. Come with your questions to help you provide good patient care when treatment includes familiar, and less familiar, medications. Presenter: Lana Amawi Ethics of the Profession and the Professional Professional ethics is not just about what we do, but it is also about who we are. In this workshop we will consider common ethical concerns, managing healthy boundaries, ethical relativism and fixed rules, issues of abuse including statistical information and research regarding elder abuse, positive communication and ethical decision making. Professional wellness, values, welfare of clients and policies for decision making will be emphasized. This workshop is designed to benefit Counselors and Social Workers with their three hour requirement for license renewal, as well as other professionals desiring to be ethical in their decision making and conduct. Presenter: Judi Fischer Mean Girls Grown Up: Understanding Adult Relational Aggression Adult female relationships can be just as complex and potentially hurtful as those in middle school. Bullies, victims and bystanders can reappear in our client’s lives as neighbors, bosses, co-workers, and extended family members. Forms of adult relational aggression such as exclusion, cliques, competitiveness, and the silent treatment can trigger painful childhood memories and damage current relationships. Learn how to help female clients positively address aggressive behaviors and improve relationships. Presenter: Susan Fee The Skilled Helper: Understanding Grief and Loss A skilled helper demonstrates the ability to listen and walk alongside others through the difficult experiences of life. This is not possible until we have a good understanding of grief and loss. In this workshop an overview of the grief process will be presented including common phases, influential factors, types of losses and signs of complicated grief. This workshop will also sharpen your helping skills and increase your capacity for compassionate relationships. Presenter: Judi Fischer The Energy Equation Do you think energy depletion is common? In this workshop you will learn The Energy Equation, a comprehensive mind, body, spirit approach that holds at its foundation the concept that a physical body has a finite source of energy to meet its daily fuel demands. If the body’s demands for energy outweigh its available energy, the body will borrow energy from its tissue, thereby weakening itself. With this approach individuals learn how to create a personal Red Light Plan, brimming with tools to identify when they are in Yellow and Red Zones and to bring them back quickly to the Green Zone of peace and wellness. Presenter: Susan Mikolic Understanding Conflict: Breaking the Destructive Cycle Aggressor, withdrawer, harmonizer, joker, blamer: when it comes to dealing with conflict, which type best describes you? Our differences: values, styles, training, experiences, contribute to conflicts and misunderstandings, but they don’t have to be destructive. Whether you’re working with groups, individuals, colleagues or clients, learn how to acknowledge differences, to identify causes of conflict, to recognize the value of conflict in relationships, and to understand your role in either creating or preventing successful outcomes. If you’re tired of repeating the same conflicts with the same undesirable results, it’s time for a change. Presenter: Andrea Peck The Spiritual Journey of Grief When a person experiences a significant loss they are impacted in all areas of life, including spiritually. A person may ask God "why?" as they struggle to understand how to integrate faith into their experience. In this workshop we will identify possible answers to the questions asked about suffering, explore common responses about faith expressed by the bereaved and explain how a person's view of God and grief experience influences one's spiritual journey. Presenter: Judi Fischer Establishing and Maintaining Professional Boundaries Professional boundaries act in the best interest of the client/patient by helping to define our relationships and expectations of service. However, as professional demands increase, our roles can become unclear. If the lines begin to blur between healthy and unhealthy boundaries, everyone suffers. In this interactive workshop, participants will explore their professional roles, learn how to maintain healthy boundaries, and discuss ways to communicate expectations to others. Presenter: Susan Fee Assertiveness: How to Say What You Need to Say It’s often not what you say but how you say it that counts. When you’re assertive, you are more skillfully communicating your needs to others and increasing the likelihood of getting them met. Learn to create the kind of work environment that benefits the clients you serve. Inventory your current assertiveness status, learn the dos and don’ts of effective messages, and identify the actual tone and language of assertive communication. Presenter: Andrea Peck The Pursuit of Happiness Clients often say, I just want to be happy! But do they really know what that means? A body of research from psychology, neuroscience, and behavioral economics suggests that humans can be particularly erroneous when it comes to accurately predicting the conditions of their happiness and satisfaction. What we predict will make us happy and how we actually feel when we get it, is at odds. Help clients recognize blind spots, challenge irrational thinking, and realistically define their path to happiness. Presenter: Susan Fee Legal Issues Related to Patient Care This workshop will discuss the planning necessary to be certain a person's wishes are carried out in the event of deteriorating health, disability and death. What are the documents essential for every estate plan? Do you know the legal issues related to patient care, guardianship and what is needed to authorize someone to make financial and healthcare decisions? Come with your legal questions and we will discuss your concerns related to patient care. Presenter: Gayle Reeves Through the Tears of Grief: Helping Children, Teens and Families Everyday we touch the lives of those who have experienced grief and loss. We may be working with the children, teens, families, or the adults impacted by losses within their families. In this workshop we will consider the influence of development and age specific characteristics, disenfranchised grief, hierarchy of needs as it relates to the grief process, mental health concerns commonly associated with grief and practical ways to help children, teens and families. Presenter: Judi Fischer Journaling: Tools for Mental and Physical Wellness Research indicates that people who journal experience significant physical and psychological benefits: reduced stress; enhanced, more skillful communication; increased self awareness, satisfaction, and confidence; and more effective problem solving and goal setting skills. Learn what journaling is and why it is such a valuable and accessible tool. Experience techniques that will help you, your clients, and patients more easily navigate through everyday as well as life changing challenges. Presenter: Andrea Peck When Life Changes Many of the individuals we are privileged to work with have experienced a change and are in a transitional phase of their lives. Change may have intersected a person's life because of death, divorce, mental illness, health concerns, family dynamics, relocation, loss of income, change in status, to name a few. How can we help facilitate a positive adjustment to these changes? In this workshop we will explore therapeutic interventions, healthy coping techniques and key indicators to help someone move toward reconciliation, adjustment and purposeful living. Presenter: Judi Fischer Preparing for Death: Helping Children, Adolescents, Adults and Families Death is a difficult subject for most people to talk about. We avoid discussing it and then illness and tragedies intersect our lives. Is there a way to prepare in advance for death before the need arises? In this workshop we will discuss the family as a system, patient needs, guidelines for communication, the grief process and practical preparations for death. Presenter: Judi Fischer Skill Development for Time Management What is the role of time management in mental, emotional and relational health? As we work with clients through lifestyle, career and behavioral development, the role of time management becomes critical to personal well being. In this workshop we will explore time management strategies, the role of procrastination, establishing personal goals and areas that diminish effectiveness. You will learn how to help clients develop life skills, remain focused and reduce stress by developing time management skills. Presenter: Judi Fischer Encouraging Clients to Become Solution Focused Have you ever had a client/patient who seemed more interested in focusing on their problems instead of solutions? How do you help someone who gets stuck in a perpetual rut? Encouraging clients to be solution focused means helping them focus on what’s going right, determining what has been helpful in the past, and challenging them about what they can do today to create change. Find out how to help clients acknowledge and break negative patterns, ask empowering questions, and replace excuses with positive action. Presenter: Susan Fee Professional Enhancement: Impressions that Make a Difference Your image - what you intentionally or unintentionally communicate to others – affects how others perceive you and your potential for personal and professional success. If you have clients, customers, manage or supervise others, or are simply interested in how to make a good first, second, or lasting impression, then understanding your image is important. Participants will evaluate their communication style, identify behaviors and language that may be sabotaging relationships, and learn how to articulate and envision effectiveness in professional roles. Presenter: Andrea Peck Substance Abuse and Dependence in the Elderly Family, caregivers and professionals in the field of aging frequently ignore the issue of substance abuse and dependence. Common misconceptions and stereotypes unfortunately prevent the elderly from locating care for the disease of addiction. Elderly adults commonly misuse and combine medications, resulting in abuse and/or dependency. Through education and preventative measures, precautions can be taken to reduce the onset of abuse and subsequently the treatment for dependence. This workshop will highlight warning signs, diagnostic criteria for abuse and dependency, dangers of medication overuse, identify medications commonly misused, explore obstacles to recovery and identify resources for care. Presenter: Kelsey Loushin The ABC's of CBT Learn about one of the most clinically proven methods of therapy founded by Aaron T. Beck. CBT (Cognitive Behavioral Therapy) is a combination of cognitive and behavior therapy that focuses on the ways of thinking (cognitions) and how thinking can be modified and lead to successful behavior change. This is a goal-oriented and problem-focused approach that potentially bears many rewards for your clients. You will want to learn more about CBT and observe the benefits for your clients! Presenter: Lana Amawi Someone Validate My Life! Please?! A person's life changes significantly when placed in a Long-term Care facility. Participants will articulate the forces and components that have the potential to erode a resident's dignity and value. Participants will receive an overview of Validation Therapy and Principles. Learn how to effectively validate a resident's life through the changes, so a positive transition is experienced. Presenter: Thomas O'Reilly Grief in the Workplace: Understanding How to Help Everyone knows a co-worker, friend or family member who has grieved the loss of a loved one. It may be difficult to know what to do or say, but others will look to us to provide understanding, answers, support and comfort. In this workshop we will explore the normal grief process as natural, normal and necessary, the tasks of mourning, examples of how grieving influences work productivity and the importance of positive and healing communication. Tools are provided to better equip you to assist others through their personal grief process. Presenter: Judi Fischer Story Telling: Techniques to Revitalize Learning and Memory For centuries, story tellers have used detailed, entertaining stories to transfer knowledge, wisdom, and culture from one generation to the next. They understood the value of stories to engage people, promote active listening, and enhance memory retention and learning. Benefit from the wisdom of the ages. Learn how to create powerful, memorable messages for every listener by incorporating stories and personal narratives. Presenter: Andrea Peck Prayer and the Elderly: An Integrative Approach to Healthcare An integrated approach to healthcare includes sensitivity to the physical, emotional, intellectual and spiritual needs of those entrusted to our care. As these interdependent areas interact with each other, a collaboration of professionals can enhance and support options to treat the whole person. How can prayer enhance overall health and healing? In this workshop we consider how prayer and the elderly link together to provide comfort, hope and guidance. Presenter: Judi Fischer Helping Families Facilitate Discussion One of the difficulties families face as a loved one's health deteriorates is making the right decision. This workshop will provide information that can be used to assist families when beginning these uncomfortable discussions. Topics will include moving out of the family home, dementia diagnosis, nursing home placement and end of life decisions. Ideas will be offered to help facilitate positive and productive discussions as you work with families. Presenter: Gayle Reeves Grief and Depression: Understanding the Difference There is a normal process in the grief journey. There is also a time when grief becomes complicated and the healing process impaired. The normal ups and downs become deeper, more severe and frequent. What is the difference between normal grief reactions and depression? In this workshop we will look at the similarities and differences between the normal grief process and clinical symptoms for depression. We will also consider characteristics for complicated grief, risk factors for depression and interventions that enhance treatment goals to more effectively help others. Presenter: Judi Fischer Learning the Art of Self Expression Assertive expression promotes equality in human relationships and helps us to respond in a way that reduces anxiety and increases comfortable expression of thoughts and feelings. In this workshop we explore the meaning of assertiveness, the barriers to self-expression, the difference between assertiveness and aggressiveness and how to exercise personal preferences without denying the preferences of others. Presenter: Judi Fischer You Have a Choice: When Anger Interrupts Your Life Many of the clients, patients and residents we see experience anger as a response to their life circumstances. Anger is a normal response to the changes, disappointments and mistreatments that intersect our lives, but poorly managed anger contributes to future problems. Anger is a powerful emotion that fuels us with an external response toward growth and change, or an internal response which may lead to depression and bitterness. In this interactive workshop we consider different levels of anger, signs of hidden anger, examples of distortions that complicate a healthy response to anger and steps to help manage anger more effectively. Presenter: Judi Fischer ADHD & Substance Abuse Disorders: The Relationship & New Treatment Strategies Attention-Deficit/Hyperactivity Disorder (ADHD) and Substance Abuse Disorders (SADs) create challenges for clients/patients/family members and professionals. Clients diagnosed with both disorders may not understand the correlation between the disorders and fail to receive treatment for both. Effective treatment and management can be promoted when there is increased understanding for both disorders. Participants in this workshop will be able to discuss the epidemiology and characteristics of ADHD across the lifespan, recognize the implications of co-occurring ADHD and SADs, understand current findings regarding illicit stimulant use and prescription drug diversion and explore appropriate treatment strategies for ADHD within the SAD population. Presenter: Kelsey Loushin Facilitator Training Many professionals are discovering that group work can be a therapeutic intervention that provides a social environment to facilitate understanding and change, as well as an intervention that reduces staff time and resources. Groups can provide a safe place to learn, interact with others and be oneself. A gifted facilitator helps to make the group experience a positive opportunity for increased awareness and personal growth. In this workshop you will learn about the goals for group work, the dynamics within the group and creating a safe place for invited sharing. A trained facilitator can make a difference in the lives of others! Presenter: Judi Fischer Brain Power: Research from the Inside to Make You Successful on the Outside Your brain is wired for success if you know how to use it! Find out what the latest brain research reveals about gender differences, multi-tasking, and capturing attention. Can't remember the last time you learned something new? You will once you know how to improve your memory and other brainy secrets. Bonus benefit: After leaving this workshop, you will remember where you parked your car! Presenter: Susan Fee Softening the Blow: Communicating a Healthcare Crisis When an individual experiences a healthcare crisis, the family and caregivers can create challenges for the direct care professional who is managing the planning process. An understanding of common reactions/responses to medical emergencies will help the focus remain on effective planning, so the professional can assist the family/caregiver to cope and make supportive decisions. This workshop will educate professionals about stages of reaction and how to develop responses to promote effective management of the patient's long-term care needs. Presenter: Kelsey Loushin Ethical Updates: Practice Dilemmas In this workshop we will explore the patient care practice dilemmas that professionals frequently face, to assist with understanding ethics and professional codes of conduct. Key ethical concerns will be summarized, highlighting patient/client care situations to reinforce best practice for professionals. Presenter: Kelsey Loushin Getting Up and Out: Practical Help for Depression Did you know that 25% of the population will experience clinically significant depression and 75% of those who have one episode will experience another? Did you know that the first episode is often triggered by stress? In this workshop we look at the symptoms for clinical depression, thinking patterns that lead to and maintain depression, insights for maintaining good mental health and practical help for those who struggle with depression. Presenter: Judi Fischer Building Resiliency: Helping Others Respond to Adversity Resiliency is the ability to bounce back from adversity. Responding poorly to change can negatively impact stress levels, depressive symptoms, and emotional and physical well-being. Learn how resiliency can be improved by applying specific coping strategies such as: challenging distorted thinking, gaining perspective, developing emotional strength, managing stress, and creating an action plan. Presenter: Susan Fee The Healing Power of Journaling Journaling is a special type of writing that allows patients and clients relieve stress, feel empowered and deal with uncomfortable feelings. You don't even have to like writing to benefit - grammar and spelling don't count! In this interactive workshop, participants will learn several journaling techniques that benefit all ages and situations. Presenter: Susan Fee Moods, Meds and Therapy Dysthymia or Major Depression? Bipolar, Mixed or Manic? Agoraphobia or Social Anxiety? Learn about the DSM-IV-TR Psychiatric Mood Disorders and recommended treatments. You will learn about differentiating symptoms, successful types of therapies, and medications used in a variety of treatment settings. Presenter: Lana Amawi The Use of Medicare and Medicaid in Long-Term Care This workshop describes what constitutes long-term care and the sources of payment for the care. Participants will be provided an overview of the basic eligibility requirements for the Medicare and Medicaid programs, as they relate to long-term care. An update on how the State of Ohio is implementing the changes to the Medicaid rules will also be provided. This information will help discharge planners and others work effectively with families facing long-term care issues for a loved one. Presenter: Gayle Reeves Conversations with Difficult People As much as we would like to avoid them, difficult people find a way into our lives! Whether they are patients, clients, family members or co-workers, it's important to know how to approach conversations. Find out when to speak up and when to stay silent, how to diffuse anger and a simple format for presenting your ideas. Presenter: Susan Fee Behavior Modification for Challenging Consumers Handling the demands of a challenging resident or patient can be draining. Sometimes it is also unclear how to effectively manage these demands. Participants will review what Behavior Modification is and is not. We will define the dynamics of the most challenging clients, and how to employ an ABC assessment skill. We will consider some reinforcement categories for Behavior Modification and learn how to effectively utilize these through treatment and care planning. Presenter: Thomas O'Reilly Borderline Personality Disorders and Chemical Dependency Borderline Personality Disorders present challenges for healthcare professionals attempting to engage patients in the long-term management of their mental heath disorder. Patients who also abuse alcohol and other drugs, and are diagnosed as chemically dependent, require the professional to understand and implement treatment strategies for both illnesses. This workshop will highlight diagnostic characteristics of this dual diagnosis, explore the common obstacles for treatment and provide concrete strategies for recovery from both illnesses. Presenter: Kelsey Loushin Who Needs Sensitivity Training Anyway? Given our busy schedules, why should we stop and consider what other people think or feel about our actions or words? Participants will consider the value of sensitivity training and define what healthy sensitivity is and is not. We will explore sensitivity principles, practical applications and experience an interactive exercise to increase sensitivity awareness. Presenter: Thomas O'Reilly Taming Toxic Relationships Clients often find themselves in a series of toxic relationships that deepen their emotional turmoil. Unhealthy relationships can take place between parents and children, spouses, siblings, extended family and at work. They often include fear, intimidation, obligation, manipulation, guilt, or emotional dependence. Learn how to help clients recognize and break toxic relationship patterns, establish healthy boundaries, and heal from past wounds. Presenter: Susan Fee Personality Disorders: 101 Even for the most empathetic worker, occasionally we will be challenged by an individual with a personality that is somewhat difficult to manage. Personality disorders are chronic mental disorders which permeate an individuals’ character. The National Institute on Mental Health (NIMH) reports that personality disorders affect nine percent of U.S. adults. In addition, many of these adult also have co-occurring mental disorders. So, how do we rise to the challenge of working with this population? In this workshop, basic descriptions of personality disorders will be given along with techniques on how to best serve each group. Presenter: Amy Stringer Conflict Resolution: The Cliff Notes Conflict is a natural part of life, yet how we handle conflict is more important than what the conflict is about. Participants will dissect the anatomy of a conflict and how conflicts impact lives. We will identify unhealthy ways to resolve conflicts and define healthy ways to resolve those same conflicts, including effective listening skills. Presenter: Thomas O'Reilly Balancing Work and Caregiving: Effective Management of the Sandwich Generation This workshop will assist healthcare professionals understand roles and issues of care-giving, to help facilitate better communication with patients and their families. Stress management strategies will be presented for balancing work, care-giving and other life responsibilities. You will be introduced to options and resources in the community and the workplace, to help effectively manage care-giving roles. Presenter: Kelsey Loushin Creating a Vision Map A well defined purpose can give direction and meaning to life. It provides the map from which we are guided. Vision maps help identify and define life goals. They act as reminders of where we want to go and give meaning to the process of getting there. In this workshop we will explore steps to creating a vision board even if goals are clear, as well as help those who are unsure what direction to take. Presenter: Kerry Tobin Recovering from Grief Grief is the normal and natural reaction to loss and an occurrence experienced by all. Inspite of the universal nature of grief, reactions and the path to recovery vary widely and are many times unsuccessful. Our patients and clients frequently endure unnecessary suffering as a result of inaccurate and ineffective information they acquire about dealing with loss. This workshop will explore various forms of loss, common reactions and introduce effective strategies to improve successful recovery from grief experiences. Presenter: Kelsey Loushin Elder Abuse: A Growing Epidemic in America Financial abuse perpetuated against the elderly in the United States is growing to epidemic proportions. In fact, the National Center on Elder Abuse reported over 293,000 financial elder abuse cases. Estimates suggest that 5 out of 6 cases are NOT being reported because many seniors are too afraid or embarrassed to admit they have been victimized. Additionally, physical abuse and neglect can often go undetected because of poor health, diminishing cognitive capabilities and fear. Anyone working with elderly adults will want to learn how to protect this vulnerable group from further harm. This workshop will discuss causes of abuse, how to identify abuse, appropriate and required interventions and preventative measures. Presenter: Thomas Craft Transforming Your Spirit and Work: Creating a Caring Workplace Our inner spirit inspires us to reach out to patients and those around us. Too often workplace stressors interfere with our ability to make a positive difference in those we serve. This workshop will teach participants how to create a caring workplace environment to promote positive interactions with everyone we encounter. Through understanding the choices to make a difference, participants will feel a new sense of purpose and commitment to one another and to the patients they treat. Presenter: Kelsey Loushin Supervision: Clinical and Leadership Development Effective supervision will help you become a leader others will follow! In this workshop we will explain models of supervision, skills to strengthen supervisory relationships, distinct issues that arise in supervision and the role of evaluation. This workshop is designed to satisfy the Counselor, Social Worker, Marriage and Family Therapist Board's designation for training supervision, as well as benefit others in supervisory roles. Presenter: Judi Fischer Care-Oriented Bioethics This workshop will look at the overlooked theory of Bioethics, known as Care Oriented Bioethics. Because we have an ethical responsibility to provide proper care, we will focus on this theory to increase understanding about the elements of good care. We will look at care through our personal disposition and how our emotional qualities and the tone of our actions impact our patients. You will be challenged as you review this philosophy of care and the focus of healing beyond what we do, to how we do it. Presenter: Kerry Tobin Patient Diversity in Today's Treatment The religion of Islam has become well known through the recent years. Many Muslims, those who practice Islam, live in our communities where interface is common. Today's clinicians and practitioners need to be aware of the do's and dont's when providing treatment for the population whether they be more conservative and traditional or moderate. Come and understand the differences and how education is power and helps to provide more effective and holistic treatment. Presenter: Lana Amawi Concepts in Assessing Families (Offered in the Columbus area) Conducting assessments with families requires a different approach from working with individuals. Working with families requires a clinician to identify issues such as: rules and norms of the family system, the hierarchy of family members, communication patterns, subsystems, and power issues. This workshop will review the components of a thorough family assessment and will focus on creative methods to obtain information about families. Presenter: Lisa Skeens Helping Clients Understand Professional Boundaries (Offered in the Columbus area) It is common for professionals in helping professions to find themselves "wearing many hats" with clients/patients. This dynamic can be potentially detrimental both to the professional and the client. Professionals can experience compassion fatigue and burn-out when they experience role strain. Clients may become confused and disengaged if they are not aware how a professional can support them. This workshop will present various approaches and experiential learning to help the professional become more competent in helping clients understand professional roles and boundaries within clinical practice and helping relationships. Presenter: Lisa Skeens Understanding Anxiety: A Developmental Approach (Offered in the Columbus area) It is estimated that forty million American adults (18% of the adult population) will experience an anxiety disorder in their lifetime. The prevalence of this mental health disorder should encourage health care providers to become aware of the symptoms, diagnostic criteria and treatment options for those suffering with this disorder. This workshop will help participants gain an understanding of the delicate and subtle life changes that occur during the adult life cycle, as well as examine changes/stressors that often contribute to the development of adult anxiety. Presenter: Lisa Skeens Transitioning from Loss to Living Again Feelings of loss result when we are separated from experiences, things and people that gave meaning to life. How do we transition from the experience of loss, to the experience of living in new ways? In this workshop we will explore aging trends, loss responses, attitudes of change and creating an environment where answers can be found. Presenter: Judi Fischer Eliciting Change with Motivational Interviewing Why change? Many clients don't know. Their ambivalence causes confusing and often contradictory feelings that block them from achieving their goals. Motivational interviewing is a directive, client-centered counseling style for eliciting behavior change by helping clients explore and resolve ambivalence. Clients discover their own motivation to change through facilitated self-examination of their internal conflicts and intrinsic value system. Motivational interviewing is helpful for clients struggling with a variety of issues including addictions, compulsive behaviors, managing mental and physical health concerns. Presenter: Susan Fee Emotional Resilience: From Stress to Success Stress is a fact of life and there is no escaping it. Unfortunately, many people cope with stress in ways that compound the problem. There are healthy ways to manage and cope with stress which require change. Through developing emotional resiliency individuals can bounce back to their normal emotional states regardless of stressful events and pressure. This workshop will teach resiliency techniques to enhance work-styles for better patient care experiences, as well as managing other day to day life events. Presenter: Kelsey Loushin Burnout: Signs, Symptoms and Preventions At what point does helping become hurtful? How does one know when to take a “time out” from helping? Compassion fatigue is a term used to describe the inevitable burnout that can occur if caregivers do not practice self-care. Isolation, apathy and even substance abuse can result if self-care is not practiced when working in the “helping” profession. Increased awareness of compassion fatigue can lead to greater empathy toward those we are helping. In this workshop, specific strategies are offered to help the caregiver learn self-care and help in the reduction of compassion fatigue. Presenter: Amy Stringer |